Terms of Use

Last Updated: September 2025

1) Who we are & how to contact us

The website https://www.gococo.app/ and the GoCoCo mobile application (the “Platform”) are operated by COCO POSITIVO, S.L. (“GoCoCo”), Tax ID B67411926, registered office: C/ Riera de Sant Miquel, 3, Entresuelo, 08006 Barcelona, Spain.
Contact: contact@gococo.appAccessing or using the Platform constitutes your agreement to these Terms of Use (the “Terms”).

2) Eligibility & accounts

Age: The Platform is intended for 13+ in the U.S. and 14+ in Spain/EU. If you are under these ages, do not use the Platform.

Account: You are responsible for your account, credentials, and all activity under it. Keep your information accurate and up to date.

Business use: If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3) Subscriptions, trials, billing, and cancellations

Auto-renewal: Paid plans auto-renew until canceled. You can cancel at any time effective at the end of the current billing period.

Where you purchase: If you subscribed via Apple App Store or Google Play, all billing, refunds, and cancellations are handled by that store under its terms. Use the store’s subscription settings to manage/cancel.

Trials & promos: If a trial converts to a paid plan, you will be charged at the end of the trial unless canceled beforehand. Discounted plans may not include trials.

Price changes: We may change prices with prior notice where required. Changes take effect in your next billing cycle.

Taxes: Prices may exclude applicable taxes, which will be added where required by law.

4) Permitted use & restrictions

You agree not to:Use the Platform for unlawful, harmful, or fraudulent activity; introduce malware or attempt to gain unauthorized access.

Copy, scrape, index, or reverse engineer the Platform or its models except as permitted by law.

Infringe intellectual property or privacy rights; remove proprietary notices or protection mechanisms.

Upload content that is illegal, infringing, deceptive, or harmful (including disallowed medical claims).

Interfere with, overload, or impair the Platform, or bypass security, rate limits, or access controls.

We may suspend or terminate access for violations.

5) User content & feedback

Your content: If you upload or create content (e.g., photos, logs, notes), you grant GoCoCo a non-exclusive, worldwide, royalty-free, sublicensable license to host, process, display, and otherwise use that content solely to operate, provide, secure, and improve the Platform and develop new features, in line with our Privacy Policy.

Responsibility: You are responsible for your content and must have the necessary rights to share it.

Feedback: If you provide feedback or suggestions, you grant GoCoCo a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

6) Intellectual property

All Platform content, features, and functionality (software, text, graphics, logos, images, audio, video, design) are owned by GoCoCo or its licensors and are protected by law. Except for the limited right to access and use the Platform in accordance with these Terms, no rights are granted. Temporary caching and personal, non-commercial use are permitted.

7) Third-party services & links

The Platform may include links to or integrate third-party services (e.g., app stores, analytics, payments). GoCoCo is not responsible for third-party sites/services. Their terms and privacy policies apply.

8) Privacy

Your personal data is processed according to our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

9) Service availability, changes, and beta features

We strive for reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features (with prior notice where required). We may label certain features as beta/preview; they may be unstable or change without notice.

10) Health & safety disclaimer (wellness only)

GoCoCo provides general wellness and educational information. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease (including diabetes). Nothing on the Platform constitutes medical advice. Always consult a qualified healthcare professional. Never disregard medical advice because of something in the app.

11) DMCA copyright policy (U.S.)

If you believe content infringes your copyright, send a notice to contact@gococo.app with: (1) identification of the copyrighted work; (2) identification of the allegedly infringing material (URL if possible); (3) your contact info; (4) a statement of good-faith belief; (5) a statement under penalty of perjury that the information is accurate and you are authorized; and (6) your signature.
Note: For U.S. DMCA safe-harbor, you may wish to designate and register a DMCA Agent with the U.S. Copyright Office.

12) Children

We do not knowingly collect personal data from children under 13 in the U.S. or under 14 in Spain/EU. If you believe a child has provided data, contact contact@gococo.app to request deletion.

13) Disclaimers

The Platform and all content are provided “as is” and “as available.” To the fullest extent permitted by law, GoCoCo disclaims all warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be error-free, secure, or uninterrupted.

14) Limitation of liability

The Platform and all content are provided “as is” and “as available.” To the fullest extent permitted by law, GoCoCo disclaims all warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be error-free, secure, or uninterrupted.

15) Indemnity

You agree to indemnify and hold harmless GoCoCo from claims arising out of your misuse of the Platform, your content, or your breach of these Terms or applicable law.

16) Governing law & dispute resolution

U.S. residents: These Terms and any dispute are governed by the laws of the State of California, without regard to conflicts of laws. Venue and exclusive jurisdiction are the state and federal courts located in San Francisco County, California.

EU/EEA/UK & Spain residents: These Terms are governed by the laws of Spain, and disputes are subject to the courts of Barcelona. Mandatory consumer protections under your local law still apply and prevail where required.

Consumers: Where local law grants a mandatory right to bring proceedings in your place of residence, you may do so.

(If you prefer arbitration/class-action waiver for U.S. users, say the word and I’ll add a compliant clause.)

17) Electronic communications

You consent to receive communications electronically (e.g., email, in-app), and agree that such communications satisfy any legal requirement that they be in writing.

18) Term, termination, and survival

These Terms apply while you use the Platform. You may stop using at any time; we may suspend or terminate for breach or risk to the service. Sections that by nature should survive (IP, disclaimers, limitations, indemnity, governing law) survive termination.

19) Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., outages, labor disputes, epidemics, acts of government, disasters).

20) Assignment

You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger, acquisition, or asset transfer.

21) Waiver, severability, entire agreement, translations

Failure to enforce a provision is not a waiver. If any provision is invalid, the remainder remains effective. These Terms (plus any supplemental terms and the Privacy Policy) are the entire agreement between you and GoCoCo regarding the Platform. If we provide a translation, the English version controls in case of conflict.